At first glance, determining what metrics to track and how to report findings can be daunting, so consider these sure-fire metrics that will communicate your department’s success.

With these tips, we hope the next time you’re providing feedback you’re able to get the information needed across to your employee tactfully and kindly.

Here are 10 soft skills that anyone can learn, and that can pave the way to becoming a strong, effective, and successful leader – in any industry.