Why Do Candidates Ghost?
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Candidate ghosting—when job seekers suddenly stop responding during the hiring process—is a growing challenge for employers. It’s like weeds in a garden or that one sock that always disappears in the laundry—year after year, it just won’t go away. Whether they disappear after an interview, ignore a job offer, or fail to show up on their first day, ghosting can disrupt your hiring plans and delay critical business operations. Understanding why candidates ghost and implementing proactive strategies can help reduce this frustrating trend.
Why Are Candidates Ghosting?
Ghosting isn’t always a sign of unprofessionalism; in many cases, it’s a response to the hiring experience. Common reasons include:
A Lengthy Hiring Process – Candidates may lose interest if the hiring timeline stretches too long.
Better Offers Elsewhere – With a competitive job market, job seekers often entertain multiple offers and accept the most attractive one.
Lack of Communication – When employers go silent for too long, candidates may assume they’ve been passed over and move on.
Negative Interview Experience – An impersonal or overly rigid interview process can turn candidates away.
Job or Company Misalignment – Candidates may realize during the process that the role or company isn’t the right fit but feel uncomfortable declining directly.
How to Prevent Candidate Ghosting
Employers can take several steps to improve engagement and reduce ghosting:
1. Streamline Your Hiring Process
A long and complicated hiring process increases the chances of losing candidates. Evaluate your process and identify ways to reduce unnecessary steps, speed up decision-making, and keep candidates moving forward efficiently.
2. Improve Communication & Follow-Up
Stay in touch with candidates at every stage of the hiring journey. Regular updates—whether via email, text, or phone—keep job seekers engaged and demonstrate your company’s commitment.
3. Offer a Positive Candidate Experience
From the first interaction, ensure your hiring process is welcoming, organized, and transparent. Providing clear job expectations, answering questions promptly, and offering a structured interview process can leave a strong impression.
4. Be Transparent About Timelines
Candidates appreciate knowing what to expect. Clearly outline the hiring timeline, including interview rounds, decision dates, and when they should expect to hear from you.
5. Build Strong Relationships
Investing in relationships with candidates makes them more likely to communicate openly. Personalizing interactions and showing genuine interest in their goals can encourage honesty rather than ghosting.
6. Use Automation to Maintain Engagement
Leverage technology, such as text and email automation, to keep candidates informed and engaged throughout the process. Tools like OnRecruit® can help you nurture candidate relationships with timely updates and reminders.
Final Thoughts
While candidate ghosting can’t always be prevented, employers who focus on speed, communication, and a positive hiring experience will see fewer drop-offs. By refining your process and making candidates feel valued, you’ll improve hiring success and reduce frustration.
Need help improving your hiring process? Skywalk Group can help you streamline recruitment and build stronger connections with candidates. Contact us today to learn more!
This post was originally posted in June of 2021 and was reposted with updates.